Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Spinbit Casino, we believe online pokies and casino games should be enjoyed as entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Like any form of entertainment, it carries risks and should only be undertaken with money you can afford to lose.
We are committed to promoting responsible gaming practices and supporting the wellbeing of our players in New Zealand.
Age Verification
Online gambling in New Zealand is restricted to individuals aged 18 years and over. It is your responsibility to ensure you meet the legal age requirement before accessing our services.
Spinbit Casino implements age verification checks during registration and reserves the right to request proof of age at any time. Players found to be underage will have their accounts closed and funds forfeited.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognize any of the following warning signs in your behaviour, please seek help immediately:
- Chasing losses by gambling more to try to recover money
- Gambling with money intended for essential expenses (bills, rent, food)
- Hiding gambling activity or lying about the amount spent
- Feeling anxious, irritable, or depressed when unable to gamble
- Neglecting family, work, or personal responsibilities due to gambling
- Increasing the frequency or amount wagered to achieve the same level of excitement
- Borrowing money or accumulating debt to fund gambling
- Failed attempts to reduce or stop gambling
- Friends or family expressing concern about your gambling habits
- Using gambling as an escape from stress, anxiety, or other emotional problems
Self-Help Tools & Safer Gaming Features
Spinbit Casino provides several tools to help you maintain control over your gaming:
Deposit Limits
Set a maximum amount you are willing to deposit within a specified timeframe (daily, weekly, or monthly). Once the limit is reached, you will not be able to deposit further funds.
Loss Limits
Establish a maximum amount you are willing to lose. If you reach this limit, your account will be temporarily restricted from further play.
Reality Checks
Enable pop-up notifications during gameplay to remind you of how long you have been playing and how much you have wagered.
Session Limits
Set a maximum duration for each gaming session. You will be logged out automatically once this time expires.
Self-Exclusion
If you feel you need a break from gambling, you can self-exclude from Spinbit Casino for a period ranging from 24 hours to several years. During this time, you will not be able to access your account or contact customer support to reverse the exclusion before the period ends.
To access these tools, log into your account and visit the Responsible Gaming settings in your account preferences.
Support Organizations in New Zealand & Beyond
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organizations:
New Zealand
- Gambling Commission (New Zealand) — The regulatory body for gaming in NZ
https://www.dol.govt.nz/about-us/corporate/our-responsibilities/gambling-commission - Gamblers Anonymous Aotearoa — Peer support groups across New Zealand
Free meetings and 12-step programme
https://www.gamblersanonymous.org.nz - 1800 RESPECT (Problem Gambling Support)
Phone: 1800 732 378
Free, confidential, 24/7 support - Problem Gambling Foundation — Counselling and support services
Phone: 0800 664 262
https://www.pgf.nz
International Support
- GamCare (United Kingdom)
https://www.gamcare.org.uk - GamStop (United Kingdom) — National self-exclusion scheme
https://www.gamstop.co.uk - Gambling Help Online (Australia)
https://www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
https://www.responsiblegambling.org - National Council on Problem Gambling (United States)
https://www.ncpgambling.org
Need Help? Take Action Today
If you or someone close to you is experiencing difficulties related to gambling, please do not hesitate to reach out. Problem gambling is treatable, and support is available.
Contact a support organization today — they are confidential, non-judgmental, and free.
Your mental health and wellbeing are important. Seeking help is a sign of strength.